salon policies

Cancellation Policy

 Your appointments are very important to the Balayage Boutique team members. They are reserved especially for you.  We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 48 hours notice for cancellations.


Please be aware that if you are more than 15 minutes late for your appointment, we may not be able to provide the service for which you have been scheduled for and the appointment may be modified.


 The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our Balayage Boutique team members' schedules filled, thus better serving everyone. Balayage Boutique policies are presented and provided in the best quality and tradition of excellent service for our established and future clientele. Thank you for viewing and supporting our policies criteria. 



Confirmation Text

 As a courtesy, we will TEXT and confirm your service appointments 5 and 2  business days prior to your appointment date. However, if we are unable to reach you, and can only leave a message, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee. 


Please send a "c" to confirm your appointment via text message. If you have any questions or concerns when you receive the text please call us at 239-273-7938.