If you are not happy with your results, please call/text your stylist directly. Our team will be happy to make small tweaks and adjustments within 7 day or less of your hair appointment.
*This courtesy is not to be confused with *changing your mind* or trying to "work the system" for free services. If your request is reasonable, we will gladly do all that we can to fix any error in quality.
Your appointment is very important to the Balayage Boutique team members as they are reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.
A $50 Booking fee is required to secure your appointment. The fee will be applied toward your services. In the unlikely event that you cancel or postpone within the 24 hr window, your deposit will be kept. Booking fees are non-refundable nor transferrable.
Appointments that are not confirmed within the 24 hour window will be automatically cancelled.
As a courtesy, we will TEXT and confirm your service appointments 5 and 2 business days prior to your appointment date. However, if we are unable to reach you, and can only leave a message, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals and missed appointments.
Please send a "c" to confirm your appointment via text message. If you have any questions or concerns when you receive the text please contact us directly at 239-273-7938.